Healthcare Made Simple.
Treatment Made Accessible.
Because YOU are our First Priority.
Quality healthcare shouldn't require long drives, crowded waiting rooms, or taking unnecessary time away from work and family. First Priority Clinic brings compassionate, professional telehealth to eligible patients throughout Illinois — making quality care more convenient, accessible, and centered around you. Treatment is individualized, and prescriptions are never guaranteed.
Same-Day Virtual Appointments
when available
Licensed Doctor of Nursing Practice
Major Insurance Accepted
HIPAA-Compliant Telehealth
Quality virtual care you can trust — from the comfort of home.
Service area
Illinois
Provider
Licensed, DNP
Visit type
Virtual
Prescriptions
When appropriate
Professional care, centered on you
We combine clinical expertise with a patient-first approach to make healthcare more accessible and more human.
Convenient telehealth care
Care that fits your schedule, from wherever you are in Illinois.
Compassionate service
Every visit is led with empathy and respect for your circumstances.
Personalized treatment
Care plans are individualized — never one-size-fits-all.
Secure technology
Scheduling and patient communication through a secure platform.
Transparent information
Clear, honest information about services, coverage, and next steps.
Ongoing support
Follow-up and guidance, so you're supported throughout your care.
Charlene Haymond, DNP, APRN, FNP-C
Founder & Doctor of Nursing Practice
Charlene Haymond, DNP, APRN, FNP-C, is a Family Nurse Practitioner with more than 25 years of healthcare experience caring for patients across newborn through geriatric populations. As Founder of First Priority Clinic, PLLC, she created a telehealth practice dedicated to making affordable, compassionate, evidence-based care accessible to patients throughout Illinois — meeting people where they are and removing the barriers that keep too many from getting the care they need.
“Every patient deserves to feel heard, respected, and cared for. At First Priority Clinic, you are never just another appointment—you are our First Priority.”
Why Patients Choose First Priority Clinic
Patients across Illinois choose us for experienced, compassionate virtual medical care — built on trust, convenience, and personalized treatment plans.
Experienced Healthcare Provider
Your care is led by a licensed Doctor of Nursing Practice with decades of clinical experience.
Compassionate Patient-Centered Care
Every visit is respectful, unhurried, and built around your individual needs and goals.
Convenient Virtual Visits
Connect from anywhere in Illinois — no travel, no waiting room, on your schedule.
Affordable Treatment Options
Major insurance accepted plus a transparent self-pay option, so care stays accessible.
Personalized Care Plans
Treatment is tailored to you — never a one-size-fits-all approach.
Secure HIPAA-Compliant Platform
Your visits, messages, and records are handled through a secure telehealth platform.
Care that removes barriers
First Priority Clinic exists to improve access to affordable, convenient, and compassionate healthcare — especially for people who experience barriers to traditional care.
Reducing barriers to care
Bringing professional care to people who face obstacles reaching a traditional clinic.
Improving convenience
Virtual visits that fit real life — no travel, no waiting room, less time away from work or family.
Supporting underserved communities
Expanding access to compassionate care for people who need it most.
Care from home
Connect with a licensed provider from wherever you are in Illinois.
Earlier attention to health concerns
Making it easier to address concerns sooner rather than later.
Patient empowerment
Providing information and guidance so patients can make informed decisions.
Stories of Access — Coming Soon
Real stories will show how accessible, compassionate telehealth helps reduce barriers to care across Illinois — shared only with patient consent and always with privacy protected.
We are preparing to share real-world examples of barriers being reduced through accessible virtual care — in patients' own words, with their permission. No fictional patients, fabricated quotes, or unverified results will ever be shown here.
Three simple steps to convenient care
Getting started is easy. From scheduling to your personalized plan, the process is designed around your time and comfort.
Schedule or Start Your Visit
Book a virtual visit through our secure Carepatron scheduling system at a time that works for you.
Meet With Your Provider
Connect virtually with a licensed healthcare provider from the comfort of home — no travel or waiting room.
Receive Your Personalized Care Plan
Treatment is individualized. Prescriptions are provided only when medically appropriate, with follow-up as needed.
Care for everyday health concerns
From common illnesses to women's health, men's health, behavioral health, weight management, and preventive care — every service is delivered virtually by a licensed provider. Explore what we treat and book when you're ready.
Everyday Illnesses
Fast online care for common, non-emergency illnesses — from coughs and colds to sinus infections and seasonal allergies. Care is provided by a licensed healthcare professional for eligible patients located in Illinois.
Women's Health
Convenient, discreet telehealth care for common women's health concerns. Treatment is individualized and prescriptions are provided only when clinically appropriate.
Men's Health
Private, professional telehealth care for common men's health concerns, including erectile dysfunction and male hair loss. Treatment is individualized and never guaranteed.
Skin and Hair Care
Virtual care for common skin and hair concerns, with personalized treatment plans developed after a review of your history and symptoms.
Chronic Condition Support
Ongoing telehealth support for select chronic conditions. Some conditions may require laboratory testing or in-person care, and your provider will advise accordingly.
Behavioral Health Support
Compassionate telehealth support for common anxiety and depression concerns. Services are non-emergency. This clinic does not provide crisis intervention or emergency psychiatric care.
Check your coverage
We accept several major insurance plans, and a self-pay option is also available. Always verify your specific plan benefits before receiving services.
Accepted Insurance Plans
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Insurance participation and patient benefits may vary by individual plan. Patients should contact First Priority Clinic or their insurance company to verify eligibility, coverage, copayments, deductibles, and other out-of-pocket responsibilities before receiving services.
What if I don't see my insurance? Check coverage options
Common questions answered
How telehealth works, who can receive care, insurance, prescriptions, and more.
Telehealth lets you meet with a licensed healthcare provider virtually, by secure video, from your home or anywhere with an internet connection. After you schedule through our secure Carepatron system, you'll receive instructions to join your virtual visit at the scheduled time.
Your Health Deserves to Be a Priority.
Book a virtual visit with a licensed healthcare provider. Professional, individualized care — for eligible patients located in Illinois.
